We are based in the UK and will ship anywhere in the UK, Europe and World with our fast delivery options.
We offer multiple delivery options for your economy and for speed, depending upon your requirements.
UK Delivery Options
Delivery within the UK is charged at normal Royalmail postage rates. We always send parcels recorded, therefore they will require a signature. We do allow you to have them delivered to an alternative address to your billing address, for example your workplace or a friend.
We offer next day delivery within the UK on any parcel size for just £5
European Delivery Options
We are happy to deliver anywhere within Europe. We have very competitive postage rates which are fully trackable and come by your standard Postal Service (they do require a signature). We also offer a European Super Saver Postage Rate, this will never go beyond £18 anywhere in Europe, this means you can order any amount and the postage will remain just £18. Excellent if you are stocking up or want to purchase a kit.
Worldwide Delivery Options
We will deliver anywhere in the world and can offer significant cost savings over buying the same remedies in your country. Smaller parcels will come via your normal postage service but will require a signature. They are fully trackable and a tracking number will be sent on despatch. Larger orders will be sent by courier and once again are fully trackable... you will receive a tracking number on your parcels despatch. Postage is charged by weight, but we do offer fixed rate options for different countries to make it affordable for you to purchase larger orders with affordable postage rates.
Tracking Your Parcel
It is important you track your parcel as your postal / courier service may try to deliver when you are out and we cannot always guarantee they will leave you a card.
UK Tracking
If your parcel has been sent by RoyalMail you will receive a tracking number starting with "DH". Please visit www.royalmail.com and enter yout tracking number in the tracking box, this will give you the latest information.
If your tracking number starts with "DQ" then your parcel has been sent by Citylink. You can track your parcel at www.city-link.co.uk Tracking is live so you will see the complete status of your parcel and know whether it is on the van for delivery to you.
European and Worldwide Tracking
If you parcel has been sent by your Standard Postal Service (tracking number will start with RI) then you can track you parcel in the first instance at www.royalmail.com. When the site tells you that it has been passed to your countries Postal Service, then you can track using the same number on the website of your country, for example you can track parcels sent to the US once they have been passed over at www.usps.com
If your parcel tracking number starts with WZ then it has been sent by Parcelforce.com, this is normally the case on large or high value orders. You can track your parcel at www.parcelforce.com
If you have any problems with the delivery of your parcel, then please do contact us using the details on the contact page. Please note it is important for you to track your parcel online to ensure you do not miss delivery. If any parcels are sent back to us because you have missed delivery, we will need to recharge delivery in order to resend your parcel.
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